Title: Mon+Amour Problems
ManaVampire - May 10, 2008 11:00 PM (GMT)
If you have any problems you would like to address about joining Mon+Amour or issues with receiving Madoushos, please write about them here. This is your ranting thread guys, go for it. XD
Astral Romance - May 13, 2008 10:50 AM (GMT)
I have to announce lol, that they finally replied me. So they are still alive! SO, I think that soon you will get the Madoushos! They apologised that they didn't replied me for such a long time and had said that they will fix the problem as soon as possible. They also said that i will get a FEB/MAR Madousho for my patience. I'm happy now^^. I hope that they will reply me fast as well as they will send you Madoushos! B)
Esuna - May 13, 2008 06:23 PM (GMT)
Thats awesome! I'm glad they are finally going to do something! The problem will be fixed and peace and harmony will be restored to Mana-land! :P
ManaVampire - May 14, 2008 12:56 AM (GMT)
Good!! I'm really happy for you and I'm glad they just might be sending all our Madoushos out soon! :D
I figured they must have been alive because I ordered something from the Japanese Midi: Nette shop a few days ago and they send me a confirmation of my order and that they were sending it out today, but the funny thing is, the confirmation email was in English. I was kinda thinking "I love you Midi: Nette...you people are so ridiculous." XDDD
Grottesca - May 14, 2008 12:17 PM (GMT)
| QUOTE (ManaVampire @ May 13 2008, 06:56 PM) |
Good!! I'm really happy for you and I'm glad they just might be sending all our Madoushos out soon! :D
I figured they must have been alive because I ordered something from the Japanese Midi: Nette shop a few days ago and they send me a confirmation of my order and that they were sending it out today, but the funny thing is, the confirmation email was in English. I was kinda thinking "I love you Midi: Nette...you people are so ridiculous." XDDD |
yeah I ordered the pendant and they also sent my drawing I`ve won. But I also asked myself why they also didn`t send the damn madousho with it x_x
ManaVampire - May 14, 2008 03:11 PM (GMT)
ohh, Thats great that they sent it!! :D
but yeah, that is a little ridiculous that they didn't just go ahead and send the Madoushos as well. XD
lips_blood_red - May 15, 2008 03:42 AM (GMT)
that's a GRAET notice...the world is working well now!!! they're still alive!! i'm so much happy for you :) and for me too!!! ^_^ :D i hope i can join soon!!!!
and if Mana should ever get into this website and this thread...THANKS TO FIX EVERYTHING!!! (but you have to make a few Moities with a bigger bust size so i can buy them... <_< )
Astral Romance - May 15, 2008 08:13 AM (GMT)
Maybe it's too early for me to be happy. They don't reply me again :huh: . I will begin to curse them again if they don't reply me in one week.
MiMichan - May 15, 2008 12:16 PM (GMT)
All I can say is to remain patient with them.
Now all they need to do is reply back to me.
They still haven't replied back about my problem with joining M+A.
YAY! Mana's not being lazy any more!
lips_blood_red - May 16, 2008 01:38 AM (GMT)
| QUOTE (MiMichan @ May 15 2008, 06:16 AM) |
| YAY! Mana's not being lazy any more! |
i really hope so... :smirk:
MiMichan - May 16, 2008 08:43 PM (GMT)
READ THIS!
THE MADOUSHOS ARE COMING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FINALLY! They e-mailed me back!
They apologized about the delay.
I told them about the madousho issue and they said that The February madousho was shipped out on May 13th. So you will get them soon. Also they said that the March and April will be shipped out soon (it will be a combined addition)
They said for me to give them my credit card information and they will hopefully resolve my issue so it's all better now.
He's back on track again!
ManaVampire - May 16, 2008 09:13 PM (GMT)
Great!!
I'm so happy things are starting to work out again!! :D
Izumi - May 16, 2008 09:19 PM (GMT)
Ludivine - May 16, 2008 09:36 PM (GMT)
lips_blood_red - May 17, 2008 12:07 AM (GMT)
decided!!! next month i will be joining M+A <33
Astral Romance - May 26, 2008 01:14 PM (GMT)
I'm mad again!
They ignore me! It's nice that you got your madoushos, but... Mon Amour is ignoring me! Maybe they think i will forget everything. I'm a poor girl from Europe and they think that i'm nothing. Sorry, guys, I AM MAD! I think i will send e letter to Mana again (i did it two times), because if i don't Midi-Nette will forget me at all!
Izumi - May 26, 2008 04:33 PM (GMT)
| QUOTE (Astral Romance @ May 26 2008, 02:14 PM) |
I'm mad again!
They ignore me! It's nice that you got your madoushos, but... Mon Amour is ignoring me! Maybe they think i will forget everything. I'm a poor girl from Europe and they think that i'm nothing. Sorry, guys, I AM MAD! I think i will send e letter to Mana again (i did it two times), because if i don't Midi-Nette will forget me at all! |
What have they actually done?
Taken the money and not given you a membership number?
Astral Romance - May 26, 2008 05:19 PM (GMT)
Exactly. They didn't give me anything. And they are ignoring me. They replied me two times and that's all.
lips_blood_red - May 27, 2008 12:06 AM (GMT)
| QUOTE (Astral Romance @ May 26 2008, 11:19 AM) |
| Exactly. They didn't give me anything. And they are ignoring me. They replied me two times and that's all. |
aw...that's not good X(
earl_yoru - June 2, 2008 10:07 PM (GMT)
how long is it supposed to take after you fill in the credit card info then hit enter?
its taking more than an hour.
the confermation screen refuses to show up :anger:
all it shows is the credit card screen where I put all the info...and it says waiting on the bottom. do I have to wait forever????????? T_T
earl_yoru - June 2, 2008 10:55 PM (GMT)
Me= MAD.
ok. its been 2hours...now after all that waiting guess what showed up!
this page cannot be displayed. Error. you either dont have internet conection or the website is encountering problems.
im sad now.
Marianne - June 15, 2008 07:37 PM (GMT)
Any new development, Astral Romance?
Hope you soon get your registration number and they give you something nice as an apology and goodwill token!
Immortal Angel - June 15, 2008 07:52 PM (GMT)
I dunno ... do you get a mail when you renew your membership?
I didnt get any ...
ManaVampire - June 15, 2008 08:31 PM (GMT)
I'm a little worried myself.
I renewed my membership a few weeks ago and received an email earlier this week from Mon+Amour saying I need to renew my membership by the end of June or my membership will be terminated.
The strange thing is, i have a confirmation email saying that I renewed as soon as I renewed my membership and it says in my bank account that my money was taken.
I emailed Midi: Nette but of course no response. I'm so worried my membership is going to be taken away now. (T_T)v
Izumi - June 15, 2008 09:15 PM (GMT)
| QUOTE (ManaVampire @ Jun 15 2008, 09:31 PM) |
I'm a little worried myself.
I renewed my membership a few weeks ago and received an email earlier this week from Mon+Amour saying I need to renew my membership by the end of June or my membership will be terminated.
The strange thing is, i have a confirmation email saying that I renewed as soon as I renewed my membership and it says in my bank account that my money was taken.
I emailed Midi: Nette but of course no response. I'm so worried my membership is going to be taken away now. (T_T)v |
I had an email about it too, but mine ends in July, I'm just gonna follow what they say in the instructions...
Astral Romance - June 15, 2008 11:15 PM (GMT)
I didn't get any news from Mon Amour. It's 3.5 months of ignoring!
Earl you, i have said that it's not a good time to join Mon Amour now, but it seems you didn't listen so what i said.. I also got the same error, so it would be nice if you checket your card because it is possible that Midi-Nette just took your money. I am very sad about all of you, but i have said that Mon Amour simply ignores us!
ManaVampire - June 15, 2008 11:33 PM (GMT)
| QUOTE (Izumi @ Jun 15 2008, 03:15 PM) |
| QUOTE (ManaVampire @ Jun 15 2008, 09:31 PM) | I'm a little worried myself.
I renewed my membership a few weeks ago and received an email earlier this week from Mon+Amour saying I need to renew my membership by the end of June or my membership will be terminated.
The strange thing is, i have a confirmation email saying that I renewed as soon as I renewed my membership and it says in my bank account that my money was taken.
I emailed Midi: Nette but of course no response. I'm so worried my membership is going to be taken away now. (T_T)v |
I had an email about it too, but mine ends in July, I'm just gonna follow what they say in the instructions...
|
but the problem with me is I already did it, so if I follow their instructions again that means I would pay double ($200) just to renew my membership. (x_x)v It maddens me even more because if your membership ends in July, that means they gave you plenty of advance noticed where they only gave me a couple weeks advanced notice.
I'm so frustrated. I think the past two years, or maybe it was last year, I don't know, they have forgotten to give me my renewal notification email so I just went ahead and did it on my own because I figured they just quit doing it after a while. Now all of a sudden I get a renewal notification AFTER I already renewed for the year taking the exact same steps the email always states. grrr....
lips_blood_red - June 16, 2008 02:13 AM (GMT)
not good <_< maybe that means M+A should dissapear or fix problems before mana gets killed by a thousand of mad fans... :blink:
Ludivine - June 16, 2008 02:32 AM (GMT)
I never got the email saying I had to renew my membership but I still renewed and got the confirmation email.
My membership was supposed to end in May and I still get the email newsletter so I suppose it worked and I'm still a member....
Izumi - June 16, 2008 09:38 AM (GMT)
| QUOTE (ManaVampire @ Jun 16 2008, 12:33 AM) |
| QUOTE (Izumi @ Jun 15 2008, 03:15 PM) | | QUOTE (ManaVampire @ Jun 15 2008, 09:31 PM) | I'm a little worried myself.
I renewed my membership a few weeks ago and received an email earlier this week from Mon+Amour saying I need to renew my membership by the end of June or my membership will be terminated.
The strange thing is, i have a confirmation email saying that I renewed as soon as I renewed my membership and it says in my bank account that my money was taken.
I emailed Midi: Nette but of course no response. I'm so worried my membership is going to be taken away now. (T_T)v |
I had an email about it too, but mine ends in July, I'm just gonna follow what they say in the instructions...
|
but the problem with me is I already did it, so if I follow their instructions again that means I would pay double ($200) just to renew my membership. (x_x)v It maddens me even more because if your membership ends in July, that means they gave you plenty of advance noticed where they only gave me a couple weeks advanced notice.
I'm so frustrated. I think the past two years, or maybe it was last year, I don't know, they have forgotten to give me my renewal notification email so I just went ahead and did it on my own because I figured they just quit doing it after a while. Now all of a sudden I get a renewal notification AFTER I already renewed for the year taking the exact same steps the email always states. grrr....
|
Dunno if yours said the same but this was the email i got...
| QUOTE |
【Update on the Renewal Process】
Thank you for your continued support of Mon+amour International.
Your membership term ends on July 31 of this year.
Please follow the steps described below to renew your membership.
Also, please be warned that after July 31,
this option will not be available and you will have to register
as a new member to join Mon+amour International.
How to Renew your Membership:
Please click on the link below to jump to the Renewal Page.
**link to members page**
Mon†amour mon-amour@midi-nette.com
Mana Official Web Site http://www.mana-sama.com/ Moi-meme-Moitie http://www.rakuten.co.jp/moi-meme-moitie/ Midi Nette http://www.midi-nette.com |
Immortal Angel - June 16, 2008 01:47 PM (GMT)
The last mail I sent to M:N was at the 7.6.08 - and there was no response.
The last mail I got from them (not regular mails or autoresponses for memberships) was at the 27.5.08
Sarah, dont worry, you can't pay double. Try to click the button for renewing the membership and it will say:
"Error !
You are still a valid member,
and thus you�fre membership cannot be renewed.
Please check your renewal date and come back at that time."
Marianne - June 16, 2008 02:10 PM (GMT)
Is there any way we could all agree to each send Mana the same message separately through Midi-Nette so that he would realize just how serious the problem is?
I am not personally affected but I think we should all stick together on this issue because a lot of money is involved (and most of us are not exactly wealthy!) , and it's much more difficult to be heard when you're on your own. Moreover, it's very difficult to settle a contentious issue when it is located in a foreign country.
Perhaps also if some of you have Japanese friends, they could ask them if they would help, because probably the people at M+A will take them more seriously than they seem to take us!
Izumi - June 16, 2008 03:11 PM (GMT)
| QUOTE (Marianne @ Jun 16 2008, 03:10 PM) |
Is there any way we could all agree to each send Mana the same message separately through Midi-Nette so that he would realize just how serious the problem is?
I am not personally affected but I think we should all stick together on this issue because a lot of money is involved (and most of us are not exactly wealthy!) , and it's much more difficult to be heard when you're on your own. Moreover, it's very difficult to settle a contentious issue when it is located in a foreign country.
Perhaps also if some of you have Japanese friends, they could ask them if they would help, because probably the people at M+A will take them more seriously than they seem to take us! |
Everyone send Mon+Amour the Rick Roll Video!
Along with "You fuck us... We fuck you"
Marianne - June 16, 2008 03:39 PM (GMT)
Very funny, but I fear it's not really constructive and they'll never listen to us if we start insulting them!
Despair might be a good idea, I'm sure Mana is very receptive to despair!
We might also allude to the darkness we feel descending upon us and which might end up in an explosion of light, or threaten to expose him as "the japanese star who took the money and ran", hehehe!
QUOI QU'IL EN SOIT, NOTRE VENGEANCE SERA TERRIBLE !!!!!!!!
Izumi - June 16, 2008 06:50 PM (GMT)
Come to think of it...
Couldn't you go to the bank and claim this as a fraudulent transaction? I don't see why not considering you're not getting what you paid for.
Also, If you paid by credit card (not a debit/checking card) aren't you automatically covered by such events?
Marianne - June 16, 2008 07:26 PM (GMT)
Are you seriously suggesting we declare WAR on Midi-Nette and therefore Mana?????
Omg!(sweats profusely)
I am not all that young, but I don't want to die just now, rotting in Mana's dungeon in complete darkness with K poking at my ribs with his viciouly angular guitar!
So much so that the way things are going, they'll soon be more than happy to have a few fans left!
Izumi - June 16, 2008 07:36 PM (GMT)
| QUOTE (Marianne @ Jun 16 2008, 08:26 PM) |
Are you seriously suggesting we declare WAR on Midi-Nette and therefore Mana?????
Omg!(sweats profusely)
I am not all that young, but I don't want to die just now, rotting in Mana's dungeon in complete darkness with K poking at my ribs with his viciouly angular guitar!
So much so that the way things are going, they'll soon be more than happy to have a few fans left! |
No.
This has been going on for months.
They haven't resolved the issue regarding Astral Romance's subscription therefore that could be considered as a theft.
They're not stupid, They're a business. All they have to do is check the details that have been registered to them to see if there are any mistakes with it. If all of those are correct, then they should work to resolve the case or at least give a damn refund.
I think its abysmal customer service.
ManaVampire - June 16, 2008 08:39 PM (GMT)
| QUOTE (Immortal Angel @ Jun 16 2008, 07:47 AM) |
The last mail I sent to M:N was at the 7.6.08 - and there was no response. The last mail I got from them (not regular mails or autoresponses for memberships) was at the 27.5.08
Sarah, dont worry, you can't pay double. Try to click the button for renewing the membership and it will say:
"Error ! You are still a valid member, and thus you�fre membership cannot be renewed. Please check your renewal date and come back at that time." |
Thank you so much!!! :D
That helped A LOT!
I got that same error message, so I guess that means I'm clear for another year?
Marianne - June 16, 2008 09:00 PM (GMT)
All of this is very damageable to Mana's image and I can't think why he did not fix it sooner. He's probably trying to do too many things at once but it's a pity his fans should be treated so casually.
Apparently, from what I can read on another forum, things are more or less back to normal, so why should Astral Romance still be waiting to be given what she has paid for?
Immortal Angel - June 16, 2008 09:00 PM (GMT)
| QUOTE (ManaVampire @ Jun 16 2008, 08:39 PM) |
| QUOTE (Immortal Angel @ Jun 16 2008, 07:47 AM) | The last mail I sent to M:N was at the 7.6.08 - and there was no response. The last mail I got from them (not regular mails or autoresponses for memberships) was at the 27.5.08
Sarah, dont worry, you can't pay double. Try to click the button for renewing the membership and it will say:
"Error ! You are still a valid member, and thus you�fre membership cannot be renewed. Please check your renewal date and come back at that time." |
Thank you so much!!! :D That helped A LOT! I got that same error message, so I guess that means I'm clear for another year?
|
Oui! :dix: